Spa Receptionist

Job Description

Job Overview

Marriott International is seeking a dedicated Spa Receptionist to join our team in Amman, Jordan. In this role, you will be a vital part of our spa operations, delivering memorable experiences to our guests while assisting with administrative duties, reservations, and retail services to ensure a seamless guest journey.

About the Company

Marriott International is the world’s largest hotel company, operating and franchising over 6,000 properties across 122 countries. We are committed to fostering an inclusive culture that values diverse backgrounds and provides equal opportunities for all associates, consistent with our reputation as a global leader in luxury hospitality.

Key Responsibilities

• Promote spa services and retail products to guests.
• Manage reservation software, including scheduling and confirming appointments.
• Answer guest inquiries regarding spa services and offerings.
• Process guest check-ins and handle financial transactions.
• Maintain a professional appearance and communication style at all times.
• Ensure compliance with company policies, quality standards, and workplace safety protocols.
• Perform physical tasks as required, such as standing or walking for extended periods, and moving objects up to 25 pounds with assistance.

Job Requirements and Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Experience: No prior work experience is required.
• Skills: Ability to manage reservation software and visually verify information; capability to perform physical requirements including bending, reaching, and moving equipment.
• Standards: Commitment to upholding Ritz-Carlton “Gold Standards” and service values.

Job Details

• Company: Marriott International
• Location: Amman, Jordan
• Employment Type: Full Time
• Job Function: Customer Service
• Industry: Travel, Hotel & Tourism
• Nationality: Any Nationality