EV Charging Technical Lead

Job Description

Job Overview

Al-Futtaim Automotive (BYD) is seeking an EV Charging Technical Lead to manage EV charging infrastructure (Home & Flash Charging) across the Kingdom of Saudi Arabia. The successful candidate will operate at the intersection of on-site execution, contractor governance, and technical reporting, ensuring all chargers under the Charge2Moov network are installed, commissioned, and maintained to OEM and regulatory standards. The role involves acting as the single point of technical accountability between field contractors, internal stakeholders, and local regulatory bodies.

Key Responsibilities

• Attend, investigate, and resolve customer complaints regarding AC home chargers and DC public chargers across assigned sites in the Kingdom.
• Perform on-site diagnostics, fault rectification, and corrective maintenance to restore charger uptime within SLA windows.
• Execute software upgrades, firmware patches, and configuration management activities on AC charger hardware.
• Conduct Level-1 maintenance and structured fault diagnosis on DC fast-chargers in line with OEM guidelines.
• Support the commissioning and functional testing of new chargers, providing technical sign-off upon verification.
• Perform detailed site surveys and technical readiness assessments.
• Coordinate with SE-certified contractors to plan, schedule, and supervise charger installations.
• Monitor installation activities to ensure adherence to technical specifications, electrical safety standards (SASO / SE), and MOMRAH regulations.
• Prepare technical reports covering installation progress, commissioning status, and field findings.
• Maintain maintenance logs, fault registers, and resolution records for all charger assets.
• Act as the primary technical liaison between internal teams (Business Development, Aftersales, Commercial) and external contractors.

Job Details

• Company: Al Futtaim Group
• Location: Saudi Arabia
• Employment Type: Full Time
• Application Deadline: Application closes in 4 days