Captain

Job Description

Job Overview

Marriott International is seeking a dedicated Captain (Guest Service Support Expert) to join the team at Sheraton in Amman, Jordan. This role is focused on delivering a memorable and unique dining experience for guests while providing essential support to ensure that food and beverage operations run smoothly and efficiently.

About the Company

Marriott International is the world’s largest hotel company based in Bethesda, Maryland, USA, with more than 6,000 properties across 122 countries. The company operates and franchises hotels and licenses vacation ownership resorts under 30 distinct brands, employing over 500,000 associates worldwide across managed, franchised, and corporate locations. Marriott International is committed to fostering an inclusive culture and an equal opportunity workplace.

Key Responsibilities

• Deliver a wide range of services to support seamless food and beverage operations and create exceptional guest experiences.
• Set dining tables, assist kitchen staff, clean designated work areas, and replenish operational supplies.
• Maintain a safe workplace by adhering strictly to company safety policies and procedures.
• Uphold company quality standards, maintaining professional personal grooming, clean uniform standards, and polite communication.
• Read and visually verify menu details, orders, and guest service information.
• Perform physical tasks including standing or walking for extended periods, bending, stooping, and moving over sloping, uneven, or slippery surfaces.
• Lift, carry, push, pull, and place items weighing up to 25 pounds independently and up to 50 pounds with assistance.
• Carry out other reasonable duties and responsibilities as assigned by management.

Job Requirements and Qualifications

• High school diploma or G.E.D. equivalent preferred.
• No prior work experience required; previous experience in a food and beverage environment is preferred.
• No supervisory experience required.
• No specific licenses or professional certifications required.
• Ability to meet physical requirements, including prolonged standing and lifting heavy objects up to 25 pounds independently.
• Strong teamwork attitude and professional communication skills.

Job Details

• Company: Marriott International
• Location: Amman, Jordan
• Employment Type: Full Time
• Job Function: Catering, Food Services & Restaurants
• Industry: Travel, Hotel & Tourism
• Nationality: Any Nationality