Operations Coordinator

Job Description

Job Overview

Jones Lang LaSalle (JLL) is seeking an Operations Coordinator to support the day-to-day operational management of mixed-use assets in Cairo, Egypt. The role encompasses office, retail, and residential components, ensuring smooth, safe, and efficient site operations. The Operations Coordinator plays a vital role in coordinating maintenance schedules, permits, and service delivery while liaising with internal teams, contractors, tenants, and residents to uphold high standards of occupant experience.

About the Company

In the Middle East and North Africa, Jones Lang LaSalle is a leading player in its real estate markets including the hospitality sector. The firm has worked in over 22 Middle Eastern and North African countries and over the last year has advised clients on more than $120 billion worth of real estate, hotel and hospitality development. The company continually creates value for clients and partners by challenging conventional thinking and employing innovative investment solutions, backed by experienced leadership across real estate and hospitality domains.

Key Responsibilities

• Coordinate with property operations and engineering teams to support the scheduling and execution of maintenance, repair, and project works across the asset.
• Liaise with the Operations and Facilities Management team to allocate and manage work access areas, common areas, back-of-house spaces, and lay-down areas for contractors without disrupting tenant, retail, or resident operations.
• Report operational factors or constraints impacting maintenance, fit-outs, or project progress directly to the Facilities or Operations Manager.
• Monitor day-to-day operational compliance across the site, identify non-conformance issues, generate reports, and recommend corrective actions.
• Contribute to incident investigations concerning site operations and procedures, ensuring corrective learnings are integrated into future activities.
• Coordinate closely with office tenants, retail operators, residential building management, and service providers to communicate maintenance schedules and minimize disruptions.
• Interact regularly with mechanical and technical engineers, building supervisors, maintenance contractors, and security teams to maintain operational continuity.

Job Requirements and Qualifications

• Minimum of 5 to 7 years of operational experience in property or facilities management within mixed-use, commercial, retail, or residential environments.
• Bachelor’s degree or diploma in Engineering, Facilities Management, or a related discipline.
• Demonstrated knowledge of building operations, maintenance practices, and mechanical, electrical, and life safety systems.
• Proven track record working directly within live operational buildings or facility environments.
• Proficiency in reading and interpreting technical drawings, including mechanical and electrical schematics.
• Strong computer skills, including Microsoft Office, ERP systems, and specialized property or facilities management software.
• High level of safety and risk awareness with strict adherence to Health, Safety, and Environment (HSE) standards.
• Excellent interpersonal and communication skills to engage professionally with tenants, retailers, residents, and contractors.
• High attention to detail, strong compliance focus, integrity, and operational flexibility.
• Residence in or around East Cairo is preferred.

Job Details

• Company: Jones Lang LaSalle (JLL)
• Location: Cairo, Egypt
• Employment Type: Full Time
• Job Function: Administration & Secretarial
• Industry: Property & Real Estate