Operations Executive

Job Description

Job Overview

Jones Lang LaSalle (JLL) is seeking an Operations Executive to oversee the day-to-day operations of assigned properties and mixed-use developments in Cairo, Egypt. In this role, the Operations Executive will support property management strategies, optimize operational efficiency, conduct on-site inspections, and maintain strong tenant and vendor relationships to preserve asset value.

About the Company

In the Middle East and North Africa, Jones Lang LaSalle (JLL) is a leading player in real estate markets, including the hospitality sector. The firm has operated in over 22 Middle Eastern and North African countries and advised clients on more than $120 billion worth of real estate, hotel, and hospitality developments. Recognized for industry expertise, JLL delivers innovative investment solutions and advisory services across the region.

Key Responsibilities

• Oversee daily operational activities across assigned properties and mixed-use developments.
• Participate in formulating and executing property management plans to maximize operational efficiency, minimize downtime, and elevate property value.
• Conduct routine site visits and detailed inspections to evaluate property condition, identify maintenance requirements, and enforce compliance with safety and regulatory standards.
• Coordinate and manage external service providers, including maintenance technicians, housekeeping teams, and security personnel, to maintain high productivity and service quality.
• Act as the primary point of contact for tenants, promptly and professionally resolving inquiries, service requests, and complaints.
• Cultivate and maintain positive relationships with tenants through proactive engagement and regular communication.
• Compile comprehensive reports, variance analyses, and key performance metrics for management and relevant stakeholders.
• Ensure adherence to lease agreements, municipal ordinances, building codes, zoning regulations, and environmental health and safety laws.
• Supervise preventive maintenance schedules to safeguard property assets and minimize disruptions to tenants.
• Stay informed on evolving property management regulations, local laws, and real estate industry standards.

Job Requirements and Qualifications

• Bachelor’s degree in Business Administration, Real Estate Management, or a related field.
• Minimum of 1 to 3 years of hands-on experience in shopping mall management and/or mixed-use real estate operations.
• Solid knowledge of property management fundamentals, leasing practices, and real estate market trends.
• Strong working familiarity with commercial and residential property operational practices.
• Understanding of building engineering systems, equipment, and tools supporting maintenance and facilities operations.
• High safety and risk awareness within live operational assets, maintaining rigorous adherence to health, safety, and environment (HSE) standards.
• Proficiency in property management platforms (such as Yardi, MRI, or RealPage), ERP systems, and Microsoft Office Suite.
• Excellent communication, interpersonal, and negotiation skills, with the ability to coordinate across multidisciplinary teams, tenants, retailers, and service contractors.
• Meticulous attention to detail, strong work ethic, high integrity, and a compliance-focused mindset.
• Residence in or near West Cairo is preferred.

Job Details

• Company: Jones Lang LaSalle (JLL)
• Location: Cairo, Egypt
• Employment Type: Full Time
• Job Function: Engineering – Civil & Construction
• Industry: Property & Real Estate
• Nationality: Any Nationality