Mystery Shopper

Job Description

Job Overview

ISC-CX is seeking curious and detail-oriented individuals to join our team as Mystery Shoppers in Kuwait. As a Mystery Shopper, you will visit various stores, restaurants, and service centers to evaluate real customer experiences, helping leading brands improve their service quality.

About the Company

ISC-CX is a full-service digital customer experience agency. With over 20 years of experience, the company runs global, multi-lingual, and omni-channel programs, utilizing advanced data correlation to provide actionable business insights.

Key Responsibilities

• Visit well-known brands and evaluate customer service, cleanliness, product knowledge, and overall experience.
• Provide honest and detailed feedback to support service improvement.
• Participate in exciting and flexible assignments.
• Evaluate various environments ranging from fast-food outlets to luxury retail stores.

Job Requirements and Qualifications

• Strong attention to detail.
• Passion for shopping and sharing opinions.
• Comfortable working in diverse environments.
• Open to new experiences and variety.
• No prior experience required.

Job Details

• Company: ISC-CX
• Location: Kuwait
• Employment Type: Part Time
• Job Function: Marketing, Advertising & PR
• Industry: Retail
• Nationality: Any Nationality