Butler

Job Description

Job Overview

Marriott International is seeking a dedicated and professional Butler to join the luxury team at St. Regis in Cairo, Egypt. In this role, you will act as a primary luxury ambassador, delivering bespoke, anticipatory, and high-touch guest services throughout the guest journey from pre-arrival to departure.

About the Company

Marriott International is the world’s largest hotel company based in Bethesda, Maryland, USA, with more than 6,000 properties across 122 countries. Operating and franchising hotels under 30 renowned brands, including St. Regis Hotels & Resorts, Marriott International employs over 500,000 people worldwide and is committed to diversity, inclusion, and equal opportunities in the workplace.

Key Responsibilities

• Deliver bespoke services and experiences to address all guest needs during pre-arrival, check-in, the stay, and departure in coordination with other hotel departments.
• Coordinate the efforts of Butler Valets and ensure supporting departments are fully prepared to meet guest expectations.
• Build positive rapport with guests, proactively anticipating their preferences and needs.
• Maintain a safe work environment by adhering strictly to company policies, safety procedures, and quality standards.
• Maintain immaculate personal grooming, uniform standards, and professional communication at all times.
• Perform physical tasks associated with the role, including standing, sitting, or walking for extended periods, and moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance.

Job Requirements and Qualifications

• Experience: Minimum of 6 months of related work experience (Required).
• Education: High school diploma or GED equivalent (Preferred).
• Supervisory Experience: No supervisory experience required.
• Licenses/Certifications: None required.
• Demonstrated passion for luxury hospitality service with high interpersonal skills and the ability to anticipate guest needs effectively.

Job Details

• Company: Marriott International
• Location: Cairo, Egypt
• Employment Type: Full Time
• Job Function: Customer Service
• Industry: Travel, Hotel & Tourism
• Nationality: Any Nationality